Case — IT services

ITSD

IT that just works.

01De klant

About ITSD

ITSD provides management and support of IT environments for SMEs, from workplace management to complete infrastructure, with a focus on continuity and availability.

Service
Managed Outreach
Market
Netherlands
Focus
DMU + Email Outreach + MQL
02De uitdaging

The challenge

Managed IT is a market of trust and contract expiry. Companies rarely switch without a reason — usually frustration with their current provider. Reaching those companies at the right moment requires sustained visibility.

03Onze aanpak

Our approach

We selected SME organisations within the ideal profile and approached the management or operational manager who decides on IT policy.

  • Selection based on company size and IT dependency rather than industry.
  • Messaging based on continuity and availability, not on technology.
  • Qualification on a concrete management issue before handover.
  1. 1Target market
  2. 2DMU selection
  3. 3Data enrichment
  4. 4Messaging strategy
  5. 5Email outreach
  6. 6Response analysis
  7. 7MQL qualification
  8. 8Direct handover
04Kwaliteit

The campaign in two numbers.

0,0%

Average open rate

The campaigns consistently reached the right inbox and target audience.

0,0%

MQL rate

A relevant share of the target audience developed demonstrable commercial interest.

The MQL rate is calculated over the same denominator in all cases: the number of DMU contacts approached within the campaign.

05Betekenis

But percentages aren't why you hire Vikingleads.

The goal is not to send as many emails as possible. The goal is to get your sales team into conversations with companies that have genuine interest.

Timing

Visible at switching moments

The relationship is built before frustration turns into action.

Focus

Straight to the IT decision-maker

Conversations start with the role that decides on management.

Continuity

Steady inflow of conversations

New opportunities arise structurally instead of by chance.

06Transformatie

Before Vikingleads

  • Manually searching for prospects
  • Inconsistent outreach
  • Limited DMU insight
  • Cold sales conversations
  • Sales time goes into searching

With Vikingleads

  • Target market sharply defined
  • Right DMU identified
  • Continuous outreach
  • Interest detected
  • MQL delivered directly
  • Sales focuses on conversations
07Toegevoegde waarde

The added value

Timing

Visible at switching moments

The relationship is built before frustration turns into action.

Focus

Straight to the IT decision-maker

Conversations start with the role that decides on management.

Continuity

Steady inflow of conversations

New opportunities arise structurally instead of by chance.

09Waarom Vikingleads

Why ITSD chooses Vikingleads

Sharp target audience

The campaign reaches organisations where IT is truly critical.

No cold conversations

Only companies with a concrete issue get through.

It runs continuously

The inflow does not depend on the company's own network.

11Het verhaal

How the collaboration grew

  1. 01

    It started with SME organisations with clear IT dependency.

  2. 02

    The first campaigns showed which profiles responded fastest.

  3. 03

    The targeting was sharpened on signals of a likely switch.

  4. 04

    Outbound became a fixed channel alongside existing referrals.

13Resultaat

From cold market to warm interest.

Vikingleads provides targeting, DMU data, outreach and initial interest. As a result, ITSD is present at companies right when IT management is being reconsidered.

0,0%

Avg. open rate

0,0%

MQL rate

All cases

Want campaign results like ITSD?

ITSD achieved 63,6%% average opens and 8,8%% MQLs through a tailor-made outbound campaign. Discover what Vikingleads can do for your it services-market.

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