Legal
Terms and Conditions
The principles underlying our collaboration.
Article 1. Definitions
In these terms, the following definitions apply: 'Vikingleads': the contractor, trading under the name Vikingleads.nl; 'client': the natural or legal person with whom Vikingleads enters into an agreement; 'MQL' (Marketing Qualified Lead): a prospect who shows demonstrable commercial interest and falls within the target-group criteria agreed in writing in advance; 'campaign': the agreed activities as recorded in the quotation or campaign intake.
Article 2. Applicability
These terms apply to all quotations, agreements and deliveries of Vikingleads. General (purchasing) terms of the client are expressly rejected. Deviations only apply if agreed in writing.
Article 3. Quotations and formation of the agreement
All quotations are non-binding and valid for the period stated therein. An agreement is formed by written acceptance of the quotation or by jointly recording the campaign intake, including the target-group definition and MQL criteria.
Article 4. Performance of the services
Vikingleads supplies B2B data and DMU data and runs managed outreach campaigns aimed at generating MQLs. Vikingleads performs the agreement to the best of its knowledge and ability, in accordance with the requirements of good workmanship. All (delivery) periods stated by Vikingleads are indicative and never strict deadlines.
Article 5. Data and quality
Vikingleads builds datasets itself from public and corporate sources and verifies them manually. Despite this care, a reasonable degree of inaccuracy in source data cannot be excluded; this does not entitle the client to a reduction of the fee, provided that Vikingleads has followed the agreed verification and quality procedures.
Article 6. MQL qualification and objection
A lead qualifies as an MQL when the prospect shows demonstrable commercial interest and falls within the target-group criteria agreed in writing in advance. Objections to the qualification of a specific MQL must be submitted in writing and with reasons within 14 days of transfer. After this period, the MQL is deemed accepted.
Article 7. Client's obligations
The client shall provide, in a timely manner, all information and materials required for performance, and shall follow up on transferred MQLs within the agreed period. The client is responsible for the lawfulness of the data and content it supplies.
Article 8. Fees and payment
Managed outreach carries a fixed monthly fee of €299 plus an amount per MQL delivered, agreed per campaign. Data-only solutions are subject to a price quotation issued in advance. All prices exclude VAT. The payment term is 14 days from the invoice date, unless otherwise agreed. In the event of late payment, the client is automatically in default and statutory commercial interest becomes due.
Article 9. No guarantee of results
Vikingleads makes efforts to create commercial interest but does not guarantee a specific number of MQLs, appointments, orders or revenue. The services are of a best-efforts nature.
Article 10. Intellectual property
All methodologies, processes, templates and campaign materials developed by Vikingleads remain the property of Vikingleads. The client obtains a non-exclusive right of use for the duration of the agreement. Data supplied may only be used for the agreed purpose.
Article 11. Liability
The total liability of Vikingleads is limited to compensation for direct damage, up to a maximum of the amount the client paid to Vikingleads in the three months preceding the event causing the damage. Liability for indirect damage, including loss of profit and missed savings, is excluded.
Article 12. Duration and termination
All collaborations always start with a 3-month pilot. At the end of this pilot, both parties jointly evaluate the results. Upon mutual satisfaction, the collaboration continues with annual contracts, each subject to a 1-month notice period before the end date. Vikingleads is entitled to suspend the work or dissolve the agreement if the client fails to meet its obligations.
Article 13. Force majeure
Vikingleads is not obliged to fulfil any obligation in the event of force majeure, including failures in internet or email infrastructure and government measures. If the force majeure continues for longer than two months, both parties are entitled to dissolve the agreement.
Article 14. Confidentiality
The parties shall keep strictly confidential all confidential information obtained from each other and shall use it solely for the purpose of the agreement.
Article 15. Governing law and disputes
Dutch law applies to the agreement. Disputes shall be submitted exclusively to the competent court in the district where Vikingleads is established. Enter the place of establishment and the Chamber of Commerce number here before going live.