DMU • 6 min read

What is a DMU?

The Decision Making Unit dissected: roles, influence and who to approach first.

The Decision Making Unit

The DMU is the group of people who jointly make a purchasing decision. In B2B this is rarely one person: there is a problem owner, an economic buyer, a user and often a technical or legal gatekeeper.

Recognising roles

Job titles say little about influence. An operations manager may steer the decision while the director formally signs off. So map roles, not just titles.

Who to approach first

Start with the person who experiences the problem daily, and make sure your message still holds up when that person forwards it internally to the budget holder.

Direct verder

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FAQ

Frequently asked questions

De vragen die we hierover het vaakst krijgen.

We create interest. You do the sales.

Tell us who you want to reach. We build the target audience, the DMU and the campaign — and deliver the MQLs to your sales team.